Interim Quality Manager - Mark

An experienced interim quality manager and interim production manager with excellent analytical and problem-solving skills.

Extensive background in the automotive and precision engineering industry sectors. Applies a rigorous approach to all aspects of the work, including project management; quality defects investigation; operations management; establishing measurement systems. Able to communicate effectively at all levels within an organisation and at the customer / supplier interfaces, achieving results though a combination of hands-on advice, mentoring, persuasion, and personal qualities.

Available for interim quality manager, interim production manager, or consulting assignments in operations / manufacturing.

• Cambridge BA 2:1, in Metallurgy, (1969)
• A Levels in Maths (B), Chemistry (B) and Physics(C), (1965)
• Attended Merchant Taylors' School, Northwood, Middx. (1960-1965)

• Auditor training for ISO9000:2000, QS9000 and ISO14001
• Conversion audit training for TS16949
• Various general management training programmes (GKN, Severn Consultants and others)
• Quality Assurance tools and techniques (Juran, LRQA and others)
• Various Health, Safety and Environmental Management programmes

Interim Operations Manager for a growing electronics and mechanical assembly company. Major benefits in incoming quality, supplier scheduling and production output were achieved. Significant contribution to Design for Manufacture; creation of process procedures for manufacturing operations. Eliminated all customer arrears within 13 weeks.

Interim Quality Manager for a TS16949 Internal auditing and implementation for a spring assembly manufacturer in Milton Keynes. The task was to ensure that compliance was to a level such that the external assessor would raise no major non-compliances and as few minor as possible. This was achieved by thorough internal auditing, issuing corrective actions, and then following them up, to expedite progress towards closure.

Trained and facilitated staff in the use of FMEA techniques.

Project/Programme Manager for a plastics moulding company, introducing interior trim for the automotive industry. Brought £600k new plant up to production readiness; achieved customer product sign-off (PPAP) for 14 part numbers.

Quality Consultant to establish and implement a Final View Facility for a major manufacturer of bearings for the automotive industry, based in Kilmarnock. Recruited 20 personnel, established working methods and acceptance criteria; created data collection methods and provided analysis of throughput, personal performances. Achieved removal of "Controlled Shipping" status within 16 weeks.

Quality Consultant to handle the implementation of ISO 9001:2000 Systems in two separate SME automotive-related companies. Both were completed on budget and ahead of time, including all staff training, initial management reviews, etc. Approval achieved on first assessment visit in both cases. The first, a small, non-automotive, spring manufacturing company in Milton Keynes; The second for an automotive support services company, based in Norfolk, including audits of all their subcontract suppliers.

Manufacturer's Representative for a major Tier 1 and seven Tier 2 suppliers of interior trim components and assemblies to Vauxhall; and, for the same Tier 1 supplier to Bentley, covering responsibility for 47 part numbers.