Interim Operations Manager, Case Study
| Ref | C1991 |
|
| Position | Interim Operations Manager | |
| Sector | Precision Electro-Mechanical Equipment | |
| Location | M4 Corridor |
Assignment Brief
Our client is an established and successful manufacturer of guidance systems for CCTV cameras.
This interim management role included two main functional requirements, as follows:
- Improving the quality of the received product, and to create schedules for the suppliers.
- Providing up-to-date, user-friendly, work instructions, for the production team.
First ever 100% on-time delivery performance for the client was achieved; and customer goods inwards rejections were reduced from 10% to 0.5%. Other improvements included:
- Creation and implementation of a proper engineering design change system.
- Scheduling the production assembly process, to ensure that achievable targets were set.
- Improving customer delivery performance.
- Preparation of a full and detailed workshop procedure manual.
- Training of production staff in assembly techniques.
- Identifying and arranging provision of enhanced assembly jigs and fixtures.
